Privacy Policy

Last updated: 02/13/26

Address: 148 Avon Ave, Washington, NC 27889, USA

Phone number: 1-252-940-4440

 

Welcome to A New Adventure (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, disclose, and protect information when you visit or interact with our website https://anewadventurenc.com/ (the “Website”), including any forms, inquiries, or other features offered on the Website.

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

We may collect the following types of information:

• Contact Information: When you use our contact or inquiry form (e.g. “Inquire Now”, scheduling a tour, or sending a message), we may collect personal details such as your name, email address, phone number, address, and any other information you choose to provide (e.g. child’s name, child’s birth date, required start date, message).

• Optional Details: Any additional information you provide voluntarily, such as the child’s birth date, address, or special requirements

• Automatically Collected Data (if applicable): If we use analytics or visitor-tracking tools (e.g. cookies, web beacons), we may automatically collect data such as IP address, browser type, pages visited, and time spent on the Website. (Note: update this section depending on whether you actually implement cookies or tracking tools on your Website.)

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries, schedule tours, or follow up on contact or registration requests you submit via the Website.

• To provide and manage our services: e.g., offering childcare and learning programs as described on the Website (enrollment, communication, therapy/ support coordination)

• To communicate with parents or guardians, share progress reports, and support parent-communication tools and updates.

• To improve the Website, its usability, and user experience (if automatic tracking is in use).

• To fulfill any other purpose disclosed to you at the time you provide the information.

3. Data Sharing and Disclosure

We will not share, sell, rent, or trade your personal information with third parties — except in the following circumstances:

• With service providers or partners who assist us in delivering our services (e.g. therapists, support staff), if and only if it is required for the care, support, or therapy of the child, and with consent from the parent/guardian.

• If required by law, regulation, or legal process.

• When we believe it is necessary to protect the rights, property, or safety of our organization, our staff, users, or others.

If we do share personal information, we commit to applying reasonable safeguards and restricting access to only what is necessary.

4. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes described above, unless a longer retention period is required or permitted by law. Once the information is no longer needed, we will securely delete or anonymize it.

5. Security

We implement reasonable organizational, technical, and administrative measures designed to safeguard and protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission or storage over the internet is 100% secure — we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including but not limited to:

• The right to access the personal information we hold about you.

• The right to request correction or deletion of your personal data.

• The right to withdraw consent (where consent was used as the basis for processing).

• The right to object to certain processing activities or request restrictions.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Children’s Privacy

Because our services are designed for children with autism, and because you — the parent or guardian — are the one providing information via our forms, we treat information carefully. If you are under 18, please make sure that a parent or legal guardian consents to the submission of information on your behalf.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the page. We encourage you to review this page periodically for any changes. Your continued use of the Website after such modifications constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us via the contact details provided on our Website (e.g. the “Email Us” or “Contact Us” link).